Effective Date: 01-05-2025

Welcome to Dr. Dogmom! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website (www.drdogmom.com), purchasing our pet food, or booking any services, you agree to be bound by these Terms. Please read them carefully.

1. About Us

Dr. Dogmom is a pet care brand offering high-quality food for dogs and cats, along with professional dog-related services including grooming, training, and wellness support. Our goal is to help your pets live happy, healthy lives through delicious nutrition and caring service.

2. Use of Website

You agree to use this site only for lawful purposes. You must not:

• Use our content or platform for any illegal or unauthorized purpose

• Attempt to access secure areas of the website without authorization

• Disrupt or interfere with the website’s functionality or services

We reserve the right to terminate or restrict access for users who violate these Terms.

3. Product Information and Orders

We strive to ensure all product descriptions and pricing are accurate, but we cannot guarantee they are always error-free. We reserve the right to:

• Refuse or cancel any orders at our discretion

• Limit or prohibit orders that appear fraudulent or unauthorized

• Update product offerings and prices without prior notice

Pet Food Disclaimer:

Our pet food products are formulated to meet established nutrition standards. However, always consult your veterinarian before making significant changes to your pet’s diet, especially if they have health issues or food allergies.

4. Services

Dr. Dogmom offers services such as grooming, training, walking, or wellness check-ins. When booking a service, you agree to:

• Provide accurate information about your pet

• Be available or have someone available for scheduled appointments

• Pay applicable fees as outlined during booking

We reserve the right to refuse services to aggressive or ill pets for safety reasons. Cancellations must follow our cancellation policy (outlined separately on the booking page).

5. Intellectual Property

All content on the website—including images, logos, recipes, designs, product names, and text is owned by or licensed to Dr. Dogmom. You may not copy, distribute, or use our content without written permission.

6. User Accounts

If you register for an account:

• You are responsible for maintaining confidentiality of your account credentials

• You agree to keep your information accurate and up to date

• You are responsible for all activity under your account

7. Limitation of Liability

To the maximum extent permitted by law, Dr. Dogmom shall not be liable for:

• Any indirect or consequential damages from product use or service experiences

• Any allergic reactions or health issues resulting from our food or treats

• Delays, interruptions, or errors in service caused by external factors

All pet food should be introduced gradually and used under pet owner supervision.

8. Third-Party Links

Our website may contain links to external websites or resources. Dr. Dogmom is not responsible for the content, privacy practices, or services of third parties.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and use your personal information.

10. Modifications

Dr. Dogmom may update these Terms at any time. Continued use of the website and services after changes are posted means you accept the updated Terms.

11. Governing Law

These Terms shall be governed by the laws of India, without regard to conflict of law principles.

12. Contact Us

If you have any questions or concerns, please contact us:

📧 Email: contact@drdogmom.com
📍 Address: Survey 41/42, Inside The Wilderness Retreat Resort, Beside CBIT college, Kokapet, Gandipet, Hyderabad 500075
📞 Phone: +91 8072 727 180

Thank you for trusting Dr. Dogmom to care for your pets!