Effective Date: 01-05-2025

At Dr. Dogmom, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our pet food products, or use our dog services.

By using our website (www.drdogmom.com), you consent to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely through third-party services)

b. Pet Information:

• Pet’s name, breed, age, dietary needs, and health concerns (provided by you when using our services)

c. Technical Data:

• IP address

• Browser type and version

• Device and OS information

• Site usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect to:

• Process orders and service bookings

• Personalize your experience and provide relevant product/service recommendations

• Communicate updates, confirmations, and promotional offers

• Improve our website, products, and customer support

• Comply with legal requirements

You may opt out of marketing emails anytime using the “unsubscribe” link in our messages.

3. Information Sharing

We do not sell or rent your personal information. We may share it with:

• Service providers (e.g., payment processors, shipping services, CRM platforms) under strict confidentiality

• Veterinary professionals or trainers (with your consent) when related to a booked service

• Authorities or legal bodies if required to comply with the law or protect user safety

4. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in

• Remember cart and preferences

• Analyze site traffic and user behavior

You can manage your cookie preferences in your browser settings.

5. Data Security

We take appropriate physical, electronic, and managerial steps to protect your personal data from loss, misuse, and unauthorized access. However, please note that no method of transmission over the internet is completely secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or correct your personal data

• Request deletion of your information

• Object to or restrict certain uses of your data

• Withdraw consent at any time

To exercise any of these rights, contact us at connect@drdogmom.com.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us immediately for removal.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Continued use of our services after changes means you agree to the updated policy.

9. Contact Us

If you have any questions or concerns about your privacy or this policy, please reach out to us:

Dr. Dogmom
📍 Address: Survey 41/42, Inside The Wilderness Retreat Resort, Beside CBIT college, Kokapet, Gandipet, Hyderabad 500075
📞 Mobile: +91 8072 727 180
📧 Email: privacy@drdogmom.com